Frequently Asked Questions
I need to re-home my pet. Are there any resources available to me?
Check out this website. It will allow you to post your pet for adoption and provides a lot of great information on how to re-home your pet.
I want to neuter my pet, but I cannot afford it right now. Do you have any suggestions?
Help…my pet is missing! What should I do?
In addition to calling your local animal control and posting on applicable social media groups, post your pet on Finding Rover. Animal control phone numbers can be found at the bottom of this page.
I found a stray animal. Can you help?
Henrico Humane Society does not pick up stray or abandoned animals. When you find a stray animal, contact your local animal control to report the animal. Animal control phone numbers can be found at the bottom of this page.
Stray animals have to be reported to local authorities and held (at the shelter or in your home) for a stray hold period (usually about 10 days) to give the potential owner time to reclaim the animal. After the hold period is when the animal can be rehomed. If you fear there is an injured or abused animal, call your local animal control immediately. Animal control phone numbers can be found at the bottom of this page.
I’ve found a feral cat colony. Can you help?
Henrico Humane Society does not pick up or remove feral/community cat colonies. If you find a colony of cats that you are concerned for, please check with your neighbors to find out if the cats are being cared for and if they are spayed and neutered. A good indicator if cats are being properly cared for is a notch in their ear to indicate they have been altered and vetted.
Removing cats from their location is not always the best option. Here is helpful information on how to manage community cats. If you have additional questions concerning feral/community cats, please email us.
How do I contact animal control?
Henrico County Animal Protection - 804-727-8800
Hanover County Animal Control and Shelter - 804-365-6485
Richmond Animal Care and Control - 804-646- 5573
Chesterfield County Animal Services - 804-748-1683
Goochland Animal Protection - 804-556-5302