Frequently Asked Questions

I need to re-home my pet. Are there any resources available to me?

  • Check out REHOME. This helpful website gives you the tools to post your pet for adoption and provides great information on how to re-home your pet.

I want to spay/neuter my pet, but I cannot afford it. Do you have any suggestions?

  • Henrico Humane Society, in partnership with the William H. Harrison Jr. Foundation has created the SpayRVA program, providing eligible families (through an application process) the funds to spay/neuter their dogs and cats.

Help…my pet is missing! What should I do?

  • In addition to calling your local animal control and posting on applicable social media groups, post your pet on Petco Lost Love. It’s a national resource that uses pet facial recognition technology to match lost and found pets. See below for Animal Control contact information.

I found a stray animal. Can you help?

  • Henrico Humane Society does not pick up stray or abandoned animals. When you find a stray animal, contact your local animal control. Stray animals have to be reported to local authorities and held (at the shelter or in your home) for a stray hold period (usually about 10 days) to give the potential owner time to reclaim the animal. Animals can be rehomed if the animal is not reclaimed during the hold period.

  • If you fear there is an injured or abused animal, call your local animal control immediately. See below for Animal Control contact information.

I’ve found a feral cat colony. Can you help?

  • Henrico Humane Society does not pick up or remove feral/community cat colonies. If you find a colony of cats, check with your neighbors to find out if the cats are being cared for and if they are spayed and neutered. A good indicator if cats are being properly cared for is a notch in their ear to indicate they have been altered and vetted.

  • Removing cats from their location is not always the best option. Alley Cat Allies has helpful information on how to manage community cats.

How do I contact animal control?